Delete your Analog account
You can delete your Analog account and its data here, without the app. Sign in with the Google account you use for Analog, then confirm. Nothing is deleted until you press Delete my account.
Paying for Analog One? Deleting your account does not cancel a store subscription by itself, and it does not refund anything. To stop it renewing, cancel it in the store you bought it from:
- Google Play: open the Play Store, tap your profile picture, then Payments & subscriptions, then Subscriptions, and cancel Analog. You can also go to play.google.com/store/account/subscriptions.
- App Store: on your iPhone, open Settings, tap your name, then Subscriptions, and cancel Analog.
Step 1 of 2
Sign in to find your account
Sign in with the Google account you use for Analog. This only finds your account. Nothing is deleted until you confirm in step 2.
Signed in to Analog with Apple?
This page finds your account through Google sign-in, so it works only for accounts that sign in with Google. For an account that signs in with Apple, delete it in the app.
In the app, every account can be deleted, whichever way it signs in: open Analog, go to Settings, then Privacy Center, and tap Delete Account. This works on iPhone and on Android.
If you no longer have the app, install it again, sign in the same way you did before, and delete your account from the Privacy Center. We do not store your email address, so we cannot find an account from an email. Signing in is how you show the account is yours. If you need help, email support@turnanalog.com.
What is deleted
Right away, when this page says your account is deleted:
- All your usage history: every daily, hourly and per-app record of your screen time and pickups.
- Your scores, streaks and insights.
- Your devices and their summaries, your subscription records on our servers, and your place in comparison groups.
- Your friends, friend requests, invites and invite links, pairing codes, referral credits, groups and shares.
- Your notification tokens, contact matches, and any reports you made or that named you.
- Every session. Analog is signed out on all your devices.
About an hour later, the account record itself is removed. Copies in our encrypted backups expire within 30 days.
What is kept
- Consent records, anonymised. The record of what you agreed to and when (which version, and which wording) is kept for 6 years from when it was made, as the law requires. The account id in it is replaced by a random one, so it can never be linked back to you.
- Bug reports and feature requests, anonymised. What you wrote stays, because it describes the app, not you. The account link, the device id, the time zone and the language are removed. The text itself is not changed, so anything you typed into it stays. To have a report removed, email privacy@turnanalog.com.
- Referral codes. An App Store offer code you held but had not redeemed goes back into the pool with no owner. A redeemed one is kept, with no owner.
- Statistics that were already aggregated, such as population and group averages. They never contained your identity.
- Server logs for up to 30 days, and access audit logs for up to 1 year. They hold a random account id, never your name or email.
- Store records. Google Play and Apple keep their own order and subscription records.
- Data on your phone stays until you uninstall Analog or clear its storage.
Analog Wellbeing Inc. · Privacy Policy · Support